Try: Spend time listening to the cr to help understand the issue take notes during this conversation if possible invite the family member who is being accused to discuss this problem with the cr while you are present having a non-threatening third party involved in the conversation can help prevent escalation of the issue help the cr and the family member come to a conclusion concerning the situation and agree on how it could be handled better in the future
Materials: Notebook pencil pen
Categories: Behavior Challenging, Communication, Emotional Psychological, Fully Aware, Somewhat Aware
Information: n/a
References: n/a
Keywords: Accusation accuse blame guilty offense blame complain charge upset conflict confrontation
*This information is listed as a Tip and is not explicitly medically licensed