Turning the “act” of listening into the “art” of listening makes the communication process flow more smoothly and will promote positive interaction keep in mind…

Try: Turning the "act" of listening into the "art" of listening makes the communication process flow more smoothly and will promote positive interaction keep in mind that "hearing" is not the same as "listening some helpful ideas for listening are listen with intensity – good concentration is essential to undercover and understand the whole story words do not always convey what the speaker is trying to communicate concentrate on finding the meaning between beneath and behind the words listen with empathy – sometimes most of the story is silent and the emotions will ultimately tell the tale make sure you have the quality of listening that will enhance the way someone else feels heard listen impartially – accept what you hear even if it is not what you want to hear or even expect to hear don’t voice your personal opinions or form judgments listen constructively – if the speaker shows anger or frustration that anger or frustration could just be a result of their feeling a loss of control over a situation if you can listen constructively this will give you an opportunity to validate their feelings of anger and frustration sympathize with the situation and move the conversation to a more positive tone listen visually – listen by looking at the body language of the speaker does their face reflect anxiety or fear use your body language to calm their anxiety or fear – lower your tone of voice and slow down the pace of your words create an atmosphere of calmness by making sure there are no distractions and that you give your full attention to the speaker the way that you listen can either build a bridge of rapport between yourself and the speaker or put a giant chasm between the two of you honing your listening skills will make you a more compassionate listener

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*This information is listed as a Fact Sheet and is not explicitly medically licensed

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